Frequently Asked Questions

Liberty Stitch — Customer Support

How can I contact Liberty Stitch?

You can reach us via email at info@liberty-stitch.com. Our team is available Monday through Friday to assist with any questions regarding orders or products.

Can I modify or cancel my order?

To ensure fast processing, changes or cancellations must be requested within 12 hours of placing your order. After this window, the order may have already been processed or shipped.

Which payment methods do you accept?

We accept all major secure payment methods: VISA, Mastercard, American Express, Apple Pay, Google Pay, and PayPal.

Do you ship worldwide?

No, we currently only offer shipping within the United States.

Where are the products shipped from?

We ship from our international fulfillment centers to ensure we provide you with the best possible prices and a wide selection of designs.

How long does delivery take?

Processing takes 1–3 business days. Estimated delivery time within the US is 7–10 business days.

What if I do not receive my order?

If your order hasn't arrived within 35 days, you are eligible for a full refund or a replacement. Please contact us at info@liberty-stitch.com.

How can I return an item?

Please email us to initiate a return. All returns must be approved before being sent back. For more details, please view our Refund & Return Policy.

What if my item is defective or damaged?

Contact us immediately with your order number and clear photos of the issue. We will arrange a replacement or a refund once the defect is confirmed.

When will I receive my refund?

Refunds are typically processed within 7 business days after we receive the returned item. The funds will be returned to your original payment method.

Security & Privacy

We use encrypted payment systems and handle all personal data in accordance with United States privacy laws.

Still have questions? Contact us here

© 2026 Liberty Stitch | Curating Modern Men's Fashion